Unable to download from purchased licence

  • Auteur du fil de discussion Auteur du fil de discussion mrmobile
  • Date de début Date de début
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mrmobile
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mrmobile submitted a new ticket:

Unable to download from purchased licence

Content:
Hello,

I have purchased a licence for Amasty Reward Points for Magento 2. You will see that the licence is purchased on my account. I am unable to download this. Every time I try to download I get an error saying I need to purchase credits. Why do I need to purchase credits when I have purchased the licence through your website.

Please can you fix this so that I can download what i have purchased.

Kind...
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