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This release sharpens the chat experience for your members and adds a couple of admin conveniences. It is a drop-in upgrade, with no new configuration required.
For your members
Better answers on posts that quote someone. When a member uses the robot icon on a post that quotes an earlier reply, ForumBot now focuses on what that member actually wrote, rather than blending it together with the text they quoted. Previously it could read two people's words as if they came from one person, and that is now fixed.
Copy a single message. Every message in the chat now has a small copy button, so a member can grab one answer (or their own question) without selecting text by hand.
Copy the whole conversation. A new "Copy chat contents" option copies the entire exchange as plain text, which is handy for quoting an exchange with ForumBot.
A reminder about shared links. Shared chat pages expire after five days, so the share window now points members to "Copy chat contents" whenever they want a reference that will stay put.
No wasted daily messages on a hiccup. If an AI request fails to complete, it no longer counts against the member's daily message limit. Only the answers they actually receive are counted.
For admins
Delete individual chat log entries. The chat log viewer now lets you remove a single entry, instead of only clearing the entire log.
Cleaner options page. Dependent settings now stay hidden until the feature they belong to is enabled (for example, the bot username and tag scope appear only when mentions are turned on), so the ForumBot options page is easier to scan.
New daily message counter on the chat page: members see how many messages they have left today and when it resets, or a live "messages today" tally if they have unlimited access.
New optional setting (off by default) that shows members on a daily limit an "Upgrade for unlimited access" link beside the counter (goes to /account/upgrades).
Removed a straggling branding mention in the public shared-chat pages. ForumBot has no visible branding on your site.
(h/t @JamesBrown banger thread on this topic 😄).
Quality feedback on bot replies: members can now thumbs-up or thumbs-down each bot response in the chat panel. Ratings show up as a column in the AdminCP chat log viewer, making it easy to spot which kinds of questions the agent is nailing and which need tuning on the prompt side. Screenshots added to the Overview page. Screenshots added to overview.
Hardened input handling: the chat history payload now has a size cap matching the existing user-message cap, preventing oversized requests from being forwarded upstream.
Service-side improvements:
Smarter knowledge base citations: the agent now walks articles, then forums, then community CTAs in a deliberate order, combining citations rather than stopping at the first hit. Richer, more useful responses on forums that have both an article library and discussion threads in the KB.
Cleaner forum routing: the agent now sees the full forum directory (useful for scenarios where forum-level links are warranted in the response).
Markdown anchor escaping: special characters in thread titles no longer break the renderer when the agent links to them.
Standardized KB filenames and associated templates: three optional knowledge-base files a customer can submit, each with a clear naming convention.
{site}-articles-kb.csv for published articles, blog posts, KB entries, documentation, or any non-forum content the agent should be able to cite.
{site}-forums-kb.csv for forum thread titles and post content, so the agent can draw on community discussion.
{site}-nav-kb.csv for the list of forum sections, so the agent can route users to the right place when warranted.