New Features
Drip Campaigning: Automate template message sequences to nurture leads and engage customers over time with scheduled delivery.
Product Catalog Integration: Synchronize your WhatsApp product catalog with the CRM to manage products seamlessly and receive customer orders directly.
CRM Event Triggers: Automatically send pre-approved template messages triggered by key CRM events such as creation, update, or deletion.
Template Creation: Create and manage reusable message templates efficiently.
Agent Routing: Improve response times by automatically assigning incoming chats to the most appropriate agents based on configured rules.
Internal Notes: Enhance team collaboration by adding private internal notes within conversations that are only visible to staff.
Message Reactions: Better understand customer sentiment by receiving and displaying message reactions directly within conversation threads.
Location Request: Effortlessly collect customer locations through automated location request messages within the bot.
Contact Request: Share predefined contact details with customers or leads on demand using automated bot responses.
Catalog Request: Allow customers to explore your product offerings by requesting catalogs via trigger keywords.
Receive Contact Messages: Streamline lead management by handling and storing incoming shared contact details efficiently within the system.
Frequently Forwarded Indicator: Gain better context on incoming messages with indicators for content that has been frequently forwarded.
Typing Indicator: Create a more natural interaction experience by displaying a “typing…” status on the recipient’s device.
Auto-Reply Outside Business Hours: Maintain 24/7 engagement by automatically responding to messages received outside of configured business hours.
Improvements
Sidebar Menu: Refined sidebar navigation for improved usability and faster access to core module features.
Template Creation: Enhanced management interface for creating and organizing reusable message templates more efficiently.
Bug Fixes
WhatsApp Flow Templates: Resolved an issue where response previews for WhatsApp Flow templates were not displaying correctly.
New Features
eCommerce Webhook Support: Connect any eCommerce platform using webhooks and send real-time WhatsApp notifications (orders, payments, shipping, etc.) via WhatsBot.
Opt-in/Opt-out Support: Added user opt-in and opt-out management for better compliance and user control.
Improvements
Chat Optimization: Enhanced chat performance for faster message handling and smoother interactions.
Settings Layout Update: Redesigned settings layout for better usability and clearer navigation.
AI Assistant Enhancements: Completely redesigned AI Assistant with full integration to OpenAI (OpenAI key is required).
Requires an OpenAI API key with proper permissions to function.
Delivers highly accurate responses based on your prompts and instructions.
Offers smoother and more intelligent interactions.
Bug Fixes
AI Dropdown Layout Fix: Resolved a layout issue affecting the AI Assistant dropdown UI.
Random Module Deactivation: Fixed a critical bug that caused modules to randomly deactivate unexpectedly.
Fixes:
New Features:
- AI chat functionality now works in multiple languages.
- Fixed search issues in the Templates & Campaigns table.
- Resolved multiple entries issue in Chat Messages.
- Fixed layout issues in Connect Account when multiple numbers exist in a Meta Account.
- Addressed new Template Loading Issues.
- Fixed an issue where Flows did not trigger when multiple keywords were used in the "When Message Contains" condition.
- Enhanced Security: Strengthened security protocols for better protection.
- One-Click Module Update: Easily update the module with a single click.
- Flow Templates: Predefined flow templates for quick automation setup.
- Automated Flow Triggers:
- Send flow when a Project Status Changes.
- Send flow when a Ticket Status Changes.
- New list option bot support in message bot.
- Multiple number support added in campaigns.
New Features:
Personal AI Assistant : The new Personal Assistant setup interface allows you to create a customized AI-powered assistant by uploading files for analysis.
Unique QR Code Generation : Automatically generate a unique QR code linked directly to your phone number for seamless WhatsApp connection.
WhatsApp Business Account (WABA) Health Status : Monitor the health status of your WABA directly from the module.
Enhanced Token Management : View token information with the ability to debug and connect accounts more efficiently.
AI Assistant Node in Bot Flow Builder : Added a new AI assistant node to the Bot Flow Builder for creating smarter, AI-driven workflows.
WhatsApp Embedded Signup : Integrate the WhatsApp API for customer signups within 5 minutes, ensuring a smooth and efficient onboarding experience.
Fix :Mobile Number Format Recognition – Resolved an issue where certain mobile number formats were not recognized as valid, improving compatibility across various regional formats
Fix :Last Message Issue in Chat – Addressed a problem where the last message was not being displayed properly in the chat interface
Improvement :Improved Compatibility with SaaS Module – ensuring that the WhatsBot module now functions seamlessly in multi-tenant environments (Whatsbot Extended License is required & proper configuration of Saas Module is required).