cannot redownload

  • Auteur du fil de discussion Auteur du fil de discussion kenken
  • Date de début Date de début
Lv.1
Inscrit(e) le
Fév. 7, 2023
Messages
1
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0
Credits
$10
kenken submitted a new ticket:

cannot redownload

Content:
hi guys; I had 20 credits and purchased few minutes ago an module (EasyBuilder for prestashop). That download assume 2 separate archives which charged me all 20 credits. First archive were downloaded in my PC but second one were not downloaded (on browser's download history is missing this second archive, also in my pc). I need to re-download it but: 1. on resource page it ask me to have credits (which is not fair, was already paid); 2. on my account the "my purchases" page is empty. How can...
 
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