HelpDesk Pro – Système de Gestion des Tickets et de Support Client Inteligent avec Apprentissage Automatisé
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  • Auteur du fil de discussion Auteur du fil de discussion richard
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merci à membre cher @richardsubmitted un nouveau ressource:HelpDesk - Online Ticketing System with Website - ticket support and management-HelpDesk est un système de gestion de tickets puissant qui peut gérer des données massives.
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HelpDesk est un système de gestion des tickets puissant qui peut gérer des données massives. C'est une application single-page développée avec Laravel, Vue.js et InertiaJS.

Vous n'avez besoin d'aucun autre site que HelpDesk a des pages front qui supportent le blog, la FAQ, les services, la politique de confidentialité, les termes, la base de connaissances, etc.

Démo:
https://hd.w3bd.comDocumentation:...
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thanks to dear member @richard updated HelpDesk - Online Ticketing System with Website - ticket support and management with a new update entry:

changelog

- FIXED: Fixed ticket status issues while a ticket not closed
- IMPROVEMENT: Setup default ticket status and hide this from the initial ticket creation
- FEATURE: Auto fill up user details while create a new ticket by Logged in user from the front pages.
- FEATURE: Added CronJob URL, so cronjob can be set with cPanel or Shared hosting.
- NEW: Updated documentation for the email piping cronjob setup

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thanks to dear member @netman updated HelpDesk - Online Ticketing System with Website - ticket support and management with a new update entry:

19th January 2024

- IMPROVED: Database Connection while DB password with special characters(as per customer request)
- IMPROVED AND FIXED: Send Mail While creating/updating ticket (as per customer request)
- IMPROVED AND FIXED: Priority update on settings page
- REMOVED: Softdelete Feature (regarding customer recommendation)
- FEATURE: Added terms & conditions checkbox while submitting a ticket by customer. (As per customer request)
- IMPROVED AND FIXED: Changed Ticket `uid` format with md5 generated code...

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